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Privacy Policy

Effective from May 3rd, 2021.

1. Please Read Carefully

Welcome to Gem Trust’s Privacy Policy.

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Gem Trust cares about the privacy of its visitors and users. This Privacy Policy explains how gemtrust.org and its affiliated companies collect, use and share your Personal Information. This Privacy Policy applies to all Gem Trust users, including unregistered and registered visitors, and to all Gem Trust Services, including our website, web applications, mobile applications, and other related services. This Privacy Policy is not intended to override the terms of any rights that you may have under other applicable data privacy laws.

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Prior to accessing or using our Services, please read our Privacy Policy to ensure that you fully understand our practices in regard to your Personal Information. If you read and fully understand this Privacy Policy and remain disputed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us by email: contact@gemstrust.org

2. What Personal Information Do We Collect?

User Information:

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We receive, collect and store any information that you enter on our website (gemtrust.org) or provide us in any other way. In addition , we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; computer and connection information and purchase history. Gem Trust may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. Gem Trust also collects Personally Identifiable information (including name, email, phone number, billing address, service address); payment details (including credit card information).

3. How Do We Collect Information?

When you conduct a transaction on our website, sign up for our email promotions, send us a message through a contact form, or communicate with Gem Trust in any other way, as part of the process, we collect Personal Information that you give us such as your name, billing address, service address, and email address. Your Personal Information will be used for the specific reasons stated below only.

4. Why do We Collect Such Personal Information?

Gem Trust collects Non-personal and Personal Information for the following purposes:

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  1. To provide and operate the Services that we offer;

  2. To provide our website visitors with ongoing customer assistance;

  3. To have the ability to contact our website visitors and users with general or personalized service-related notices and promotional messages;

  4. To comply with any applicable laws and regulations.

5. How We Store, Use, Share and Disclose Visitors’ Personal Information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com stores your data on secure servers behind a firewall.

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All direct payment gateway offered by gemtrust.org and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Gem Trust and our third-party affiliates are PCI-compliant. The PCI-DSS requirements help ensure the secure handling of credit card information by our business and its service providers.

6. How We Communicate with Our Site Visitors?

Gem Trust may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary, to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, and postal mail.

7. Use of Cookies and Other Third-Party Technologies

Gem Trust and our Third-Party Service Providers use Cookies and/or web beacons to track our visitors’ information in order to provide our Service(s), ensure that they perform properly, analyze our performance and marketing activities, and to personalize user experience.

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Third-party services, such as Google Analytics, may have their own policies regarding how they collect and store information, therefore, such practices are not covered by the Gem Trust Privacy Policy.

8. How Can Site Visitors Withdraw Their Consent?

If you don’t want Gem Trust to process your data anymore, please contact us at contact@gemstrust.org

9. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time, so please review it on your own time, as needed. Changes and clarifications will take effect immediately upon their posting on gemtrust.org If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of how your information is being used to provide you with our Service(s).

10. Questions and Contact Information

If you would like to: access, correct, amend or delete any Personal Information we have about you, you are welcomed to contact us by:

We Need Your Support Today!

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